Privacy Policy.


Last Updated: [6-6-2026]

KEDO Store ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website, https://kedo-store.com/eg, and make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our service to you:

  • Personal Information You Provide: When you make a purchase, create an account, sign up for our newsletter, or contact us, we may collect:

    • Contact details (e.g., name, email address, phone number, shipping and billing address).

    • Order and payment information (payment details are processed securely by our third-party payment processors).

    • Account credentials (e.g., username and password).

    • Communication preferences and any messages you send us.

  • Automatically Collected Information: When you visit our website, we automatically collect certain information about your device and usage, including:

    • Device Information: IP address, browser type, operating system, and device identifiers.

    • Usage Data: Pages visited, time and date of visit, time spent on pages, and referring URLs.

    • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders, including shipping, delivery, and returns (in line with our 30-Day Returns policy).

  • Provide customer support and respond to your inquiries.

  • Send you service-related communications, such as order confirmations and updates.

  • Improve and optimize our website, products, and user experience.

  • Send you marketing and promotional communications, but only with your consent, where required by law. You can opt-out at any time.

  • Comply with our legal obligations, including warranty claims (in line with our 1-Year Warranty policy) and regulatory requirements in Egypt.

3. Legal Basis for Processing (for Egyptian and GDPR Users)

We process your personal information based on one or more of the following legal grounds:

  • Contractual Necessity: To fulfill your order and our contractual obligations to you.

  • Legitimate Interests: To improve our services, ensure security, and prevent fraud.

  • Consent: For marketing communications, where you have provided your explicit consent.

  • Legal Obligation: To comply with applicable laws and regulations in Egypt.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processors, shipping carriers, email delivery services, and analytics providers. These partners are required to protect your information and use it only for the purposes we specify.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Egypt).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal obligations (e.g., tax and warranty records), resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information, in accordance with Egyptian law:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Rectification: You have the right to correct any inaccurate or incomplete information.

  • Erasure: You have the right to request the deletion of your personal information, under certain conditions.

  • Objection/Restriction: You have the right to object to or request the restriction of processing your personal data.

  • Data Portability: You have the right to request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

As an online store, your information may be transferred to and processed in countries outside of Egypt, where our service providers are located. We will ensure that any such transfer is subject to appropriate safeguards in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KEDO
Phone: (+20) 01080380300